Manager, Defined Benefits - Defined Contribution Plans

Altria Client Services

Richmond, Virginia

12/18/2019 12:39:53 PM


Business Support Human Resources



Real Challenge, Real Impact. Real Rewards.

At Altria, our 7000+ employees are the reason why we continue to succeed and provide strong shareholder returns. That’s why we invest in programs that build their capabilities and grow leadership skills. We also support our employees as they contribute their time and talents to improve the communities where they live and work. We need the BEST TALENT to grow and develop Altria’s next generation, and we need YOU to help us attract them!

Altria Client Services LLC (ALCS) is currently offering an exciting and challenging opportunity for a Manager of DB & DC Retirement Plans in our Human Resource Department headquartered in Richmond, VA. Our Benefits team is passionate about providing meaningful, ambitious and financially-responsible offerings that help improve our employees’, retirees’ and dependents’ physical, emotional and financial well-being while providing a great employee experience.

Job Description

In your role, you will lead a wide range of analysis intended to help our employees and retirees improve their financial wellness. You will also be responsible for implementing defined benefit & defined contribution plans changes, handling escalated participant issues and communicating details about our retirement plans, along with other benefits projects in an outsourced benefits environment.

You Will:

* Administer Defined Benefit Plans & Defined Contribution Plans in accordance with plan rules and regulatory and compliance guidelines while operating within preventive and detective controls
* Conduct vendor management reviews to continuously enhance our participants’ experiences and uphold defined service level agreements
* Research escalated participant issues and provide feedback to both employees and vendors
* Analyze the system's impact of new plans and programs at Altria
* Craft controls to ensure accurate and timely retirement calculations
* Create and implement process improvements, automation and technology enhancements
* Conduct analytical work on projects in all phases of Defined Benefits & Defined Contribution administration, including the development of project plans and timelines
* Utilize and develop web tools that support the needs of our department and customers, including tools available through vendors
* Develop recommendations and present information to various management levels
* Assist employees at all levels with retirement planning
* Evaluate retirement plans in light of current industry trends and regulatory requirements (e.g., ERISA, PBCG) to maintain compliance
* Operate as the technical expert in non-qualified plans and programs, and providing counsel to executive non-qualified participants
* Collaborate with Benefits Investment group in Finance to assure smooth operation of qualified plan trusts and VEBA’s, including providing necessary information for asset and liability studies
* Support preparation of the annual proxy statement Compensation Discussion & Analysis
* Coordinate and implement employee presentations, benefit fairs, and one-on-one sessions

You Have:

* Bachelor’s Degree or equivalent experience.
* Advanced analytical, technical and problem-solving skills while maintaining an awareness of larger team/department strategies and customer needs
* Demonstrated ability to perform complex quantitative or qualitative analyses
* Experience writing, speaking and presenting with technical accuracy
* Ability to collaborate with clients and/or vendors to effectively lead projects
* Ability to effectively communicate with employees
* Ability to develop and manage databases and complex spreadsheets
* Experience managing projects, writing and managing benefits-related RFP’s

Richmond, VA - Virginia


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